2go chat application : what is lacking and improvement

By John

2go mobile chat application has been one of the most widely used chat messenger especially in Nigeria and other countries at large.in spite the large user base, 2go team is not making any effort to improve on their contact, members support which is not good for their reputation.its like they love to sell gocredit more than given support to their users.today i am going to share with you on some things 2go chat team is lacking which many of us wish they can provide answers to.

if you are an active user of 2go, you would agree with me that there are so many questions you would love to ask which may not be found online and also not among the premade questions on 2go site.well, i am going to list some of the possible support and other areas which they are lacking.

you may like to read how to increase 2go star progress

2go facebook linking problem

guess so many of us are having the problem of incorrect username and password when trying to link 2go and facebook even when your details are currect.i believe they may not be aware of this because they do not have option for users to send bug reports or contact them on either through their website or mobile application and it sucks big time.

2go change of profile message link not going through

after spending up to #30 for sms in order to edit your profile, some of us still find it difficult to receive the link that will enable one to perform the changes.i realy think 2go team should improve on this issue because its not helping matters.i keep receiving emails and queries from people asking me why haven't they gotten message after sending.

2go deleted your friends without your notice

quite a number of times i have experienced this, when i login to my account i would notice that 2go have deleted most of my friends and to make matters worse, the friends maybe some one you are willing to keep and you did not memorize their username due to the huge number pals you have.

maybe they did it in order to remove inactive friends from your list but they should be accurate cause in some occassions, they remove pals that are active without your notice and you just have to add the name of those you can remember.

2go chat scam sms alert

so many of us must have received anonymous sms alert claiming you have won certain amount of dollars from 2go promo and need to verify it by sending vita information.well, i think 2go chat application is the perfect means through which they can inform and educate their users on various scam trick one should avoid through their news section but no, they thought of making more money by adding more 2go quotes, love quotes, jokes etc to increase sale of gocredit

they should look for a way to improve and protect users against such scam because its not every one that has the ability to tell when something like that is a scam.

they should provide means for contacting their support team

as at the time of writing this post, you would notice that 2go does not have an option on either their application or website for users to contact their support team with regards to question that is not available among their premade questions and answers.

i have so many questions to ask their support team but its unfortunate that the option to do such is not available and it sucks.

hope they would improve on most of the mentioned area's and make their app a safe environment for all.

i will keep adding more as time goes on but if you have any thing to say with regards to what they should improve uppon, feel free to make use of the comment form.that's all.ENJOY.

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